24-Hour Appointment Cancellation Policy
Your appointments are very important to us. Time allocated for an appointment is reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24-hour
notice for adjustments or cancellation to your appointment. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on
our waiting list miss the opportunity to receive services they need.
The following Cancellation fees will apply:
- Less than 24 hour notice will result in charge equal to 50% of the reserved service.
(Amount will be added to your next service appointment)
- “NO SHOWS” will be charged 100% of the reserved service amount
- Appointments made within a 24-hour period who need to cancel will need to do so within 4 hours of the appointment time. Failure to do so will result in charge equal to 50% of reserved service amount and charged at time of next service.
- Any multiple services or large service over 3 hours will be held with credit card. Cancellations made within 24 hours will be charged 50% of the reserved service amount.
As a courtesy, we will call, text or email and confirm your service at least 48 hours prior to your appointment. However, if we are unable to reach you, and can only leave a message, please understand that it is your responsibility to remember your
appointment dates and times to avoid late arrivals, missed appointments and cancellation fees.