The team at BLO Salon pride themselves on providing you with quality customer service. All of our independant stylists are professional, educated and experienced and will provide you with the best hair care service possible.
Menu prices listed in the Service Menu at the front desk are base prices. The price of your service vary from the listed price based on the service(s) you receive, as well as stylist you choose. Your stylist will inform you of the price before
beginning your service. Payment for salon services are expected to be paid at the time of service.
Consultations for hair services are offered free of charge unless we determine that we need to perform strand test prior to doing color services. Stylist will inform you of the cost at time of consultation. We highly recommended this for first time clients and for chemical services. During the consultation, should there be any previous over-processing due to prior chemical services, heat damage, or any other issues with your hair that may affect the outcome of your hair service, you will be made aware before your service is scheduled or started.
We do not issue refunds on salon services. However, should you have any questions or concerns about the service you received in the salon, please notify the front desk or stylist within three days of your service. If you are not satisfied with the work performed, we require that you return to the salon so that your hair can be visually inspected. At that time, we will make every effort to correct any problem to your satisfaction by rescheduling you with the stylist who performed the initial service at no additional charge to you or with another stylist of your choice for an additional charge.